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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of John Pearce

John Pearce

July 24, 2026

5  out of  5
rating by John Pearce
"Had a question about adding my daughter to my policy and I was very happy with the explanation of what I needed to do now and for the future."
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Victoria Lambert

July 23, 2026

5  out of  5
rating by Victoria Lambert
"I had the pleasure of working with Melissa for my car insurance quote.
She answered all my questions/ explained terminology I did not understand and made sure that the coverage met my needs."
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Julie Kleopfer

July 22, 2026

5  out of  5
rating by Julie Kleopfer
"They gave me the best deal possible! And Heather takes excellent care of me when my payments are due."
We responded:
"Good Deals are what we're all about and you can always count on Heather when it comes to excellent service!"
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Christine Hartenfeld

July 22, 2026

5  out of  5
rating by Christine Hartenfeld
"Every interaction I have had has been great. Highly recommend letting them give you a quote on all your insurance needs."
We responded:
"We appreciate you, Christine! Word on the street is that you're an excellent realtor!"
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Julie Hebel

July 21, 2026

5  out of  5
rating by Julie Hebel
"I appreciate the wonderful customer service I received and the sense of urgency with getting my new auto policy started. I have been a loyal client and State Farm will always be my number 1 choice for insurance coverage!

Thank you State Farm!"
We responded:
"When you need things done quick, you know where to go! Thanks for the kind words, Julie!"
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Robert Morrin

July 21, 2026

5  out of  5
rating by Robert Morrin
"Melissa was very knowledgeable, friendly and helpful this morning. My first experience with the new owner agency and I would say off to a great start."
We responded:
"We're happy to have left a great first impression Robert, Melissa is great at that! We appreciate your business!"
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Crystal Schultz

July 18, 2026

5  out of  5
rating by Crystal Schultz
"Melissa is the BEST!! Thanks for all you do!"
We responded:
"She's been an amazing part of our team, lucky to have her on board!"
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Jen

July 18, 2026

5  out of  5
rating by Jen
"Amazing!!"
We responded:
"Right back at you, Jen!"
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Jody Dunlap

July 18, 2026

5  out of  5
rating by Jody Dunlap
"Melissa is everything great"
We responded:
"Thank you Jody!"
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Crystal Russell

July 18, 2026

5  out of  5
rating by Crystal Russell
"Melissa does amazing at her job. Such a sweet person, so helpful and so kind to speak with. Definitely recommend Melissa to everyone."
We responded:
"Love to hear it! Thank you Crystal!"
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Jasmine Traoré

July 17, 2026

5  out of  5
rating by Jasmine Traoré
"Melissa was super nice and very helpful. Excellent service"
We responded:
"I'm pretty sure Melissa was born for this role, Thanks for the feedback!"
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Max Berndt

July 14, 2026

5  out of  5
rating by Max Berndt
"I got my insurance down as a young male by 300 dollars and better coverage with the help of agent Melissa Burchell would definitely recommend if you are looking to switch agencies!!"
We responded:
"Saving $300 a month AND better coverage? That's a Win-Win in anyone's book! Let's talk about how we can help you use that extra money to build towards your future!"
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Jeff Fouke

July 13, 2026

5  out of  5
rating by Jeff Fouke
"Heather was not only pleasant to work with, she was also very knowledgeable. She not only answered my policy questions but also helped connecting me to the proper State Farm representative to assist me with my claim."
We responded:
"We appreciate you Jeff, thank you for taking the time to let others know how we're doing!"
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Thomas Kato

July 10, 2026

5  out of  5
rating by Thomas Kato
"Melissa was able to provide good insight for vehicle coverage"
We responded:
"Our goal is to make sure there are no questions left unanswered! Glad we could help!"
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Mary Jane Dalisay

July 7, 2026

5  out of  5
rating by Mary Jane Dalisay
"Michael Yates is really the best, so helpful, patient and credible!!!"
We responded:
"We appreciate that, Mary! Having Mike on the team has been a blessing!"
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Justin Parker

July 3, 2026

5  out of  5
rating by Justin Parker
"Heather was a wonderful help and the team is really respectful I highly recommend this insurance for the friendly service and great deals."
We responded:
"Thank you for the recommendation, Justin. Have your friends and family give us a call, we would love to help out!"
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Sara Beth

July 3, 2026

5  out of  5
rating by Sara Beth
"Great customer service, always friendly and helpful! Bonus - I can text them about my policy, changes, questions, whatever! Mike got me all set up, saving me over 50% on both my renters and auto! Heather is always helpful when I need a question and sends me reminders about payments, offers solutions when I need more time, etc. Great team, thank yall so much!!!"
We responded:
"Thank you for such an astounding review, Sara! People that can't just text their insurance agent don't realize what they're missing! We are always trying to keep things as simple as possible and saving money along the way makes it even better!"
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Dave Williams

July 3, 2026

5  out of  5
rating by Dave Williams
"The receptionist was very pleasant"
We responded:
"Thank you, Dave, enjoy your 4th of July weekend!"
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john carter

July 2, 2026

5  out of  5
rating by john carter
"Very sweet, funny and helpful, bank and cards giving me issues but she helped me figure it all out."
We responded:
"We appreciate the Feedback John. It's a pleasure working with you!"
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Phil Flynn

July 1, 2026

5  out of  5
rating by Phil Flynn
"They are always helpful with any questions I have"
We responded:
"Always just a call or text away. We're happy to help!"
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ryan beauregard

June 30, 2026

5  out of  5
rating by ryan beauregard
"Very helpful. When my first State Farm insurance agent was retiring, I was worried I might not have the great service I was used to with the new agent and his staff. But thankfully, that is not true. All the staff are amazing and extremely helpful."
We responded:
"We knew that there were big shoes to fill. Glad to know we're doing a great job, thanks Ryan!"
Profile photo of Mark Mockensturm

Mark Mockensturm

June 30, 2026

5  out of  5
rating by Mark Mockensturm
"I didn't even realize I could get better pricing on our auto and house insurance until Michael reached out to me. He saved us nearly $3,000 a year! Great working with him too."
We responded:
"Saving people money is our favorite game, looks like you came out a winner! Now that we helped keep some of that extra money in your pocket let us show you how we might be able to help you turn that savings into growth!"
Profile photo of Ken Weiser

Ken Weiser

June 29, 2026

5  out of  5
rating by Ken Weiser
"Melissa was very professional friendly and promptly took care of my request

She's very gracious and kind and would work again with her given the need"
We responded:
"The team all thinks you've been great to work with too Ken, thanks for the 5-stars! We appreciate your business and look forward to continuing to work with you!"
Profile photo of Rick Brown

Rick Brown

June 26, 2026

5  out of  5
rating by Rick Brown
"The quote took only a couple of minutes. And the representative was so nice accommodating"
We responded:
"We're happy to have you, Rick! Great service with great rates is how we roll!"
Profile photo of Bernie McCualsky

Bernie McCualsky

June 23, 2026

5  out of  5
rating by Bernie McCualsky
"I spoke with Heather today at State Farm. She was extremely helpful with my auto insurance as well as information dealing with our home coverage. Heather was kind and patience in dealing with me finding the correct information for her. I've been with State Farm for over 40 years and I've never been disappointed."
We responded:
"Heather is the master of Kindness & Patience! I should know, she is my mom after all! Thanks for taking the time to share Bernie!"